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Our Locations

Christchurch

03 389 2123
58 Hazeldean Road, Addington, Christchurch
OPEN Monday -Friday 9.00am- 4.30pm
Contact Us

Auckland

09 222 3141
19 Newton Road, Grey Lynn, Auckland
OPEN Monday -Friday 9.00am -4.00pm
Contact Us

Our brand new Christchurch showroom is open to the public and ready to welcome you!

Come in and check out many of our hospitality supplies in real life. We’re now located at 58 Hazeldean Road, Addington and open Monday – Friday 9am – 4.30pm. We look forward to seeing you there.

GET IN TOUCH
FAQ
What types of businesses do you supply?

We supply a wide range of hospitality businesses including restaurants, cafés, bars, hotels, rest homes, motels, and catering companies.

Do you have a physical showroom or store?

Yes, we welcome visitors to our showroom. Please contact us to book an appointment or drop in during business hours.

Do you sell to the general public?

While our primary focus is B2B (business-to-business), we may be able to assist individuals for bulk or special orders. Contact us to discuss your needs.

Can you help me choose the right products for my business?

Absolutely. Our experienced team is happy to provide recommendations based on your specific requirements and budget.

How can I place an order?

Orders can be placed through our website, via email, over the phone, or in person.

Is there a minimum order amount?

Some products or delivery options may require a minimum order amount. We’ll confirm these details during your order process.

What payment methods do you accept?

We accept EFTPOS, credit cards, direct bank transfer, and account payments (for approved customers).

Can I set up a trade account?

Yes, trade accounts are available for regular business customers. Contact us to apply.

Do you offer delivery?

Yes, we deliver nationwide. Local delivery may be available via our own service, and we use trusted couriers for regional and national orders.

How much does delivery cost?

Delivery costs vary depending on your location and the size of the order. We will confirm shipping charges at the time of your order.

How long will my order take to arrive?

Delivery times depend on product availability and your location. Most in-stock items are dispatched within 1–2 business days.

What is your return policy?

We accept returns of unused items in original packaging within 14 days of delivery, unless otherwise specified. A restocking fee may apply. Miscellaneous, custom-made or special order items are not eligible for return or refund. Please contact us before returning any products.

Do your products come with a warranty?

Yes, many of our products include a manufacturer’s warranty, subject to their terms, conditions & guidelines. Details vary by product — please ask us for specific warranty information. All commercial equipment must be professionally maintained and installed as advised.

What should I do if my order arrives damaged or incorrect?

Contact us within 24hours. We’ll arrange for a replacement or refund as soon as possible.

Do you stock eco-friendly or sustainable products?

Yes, we offer a growing range of environmentally friendly products, including compostable packaging and eco cleaning supplies.

Can you source specific items not listed on your website?

In many cases, yes. Let us know what you’re looking for and we’ll do our best to source it for you.

Do you offer bulk pricing or wholesale discounts?

Yes, we offer competitive pricing for bulk purchases and regular customers. Contact us for a custom quote.

Do you provide support for commercial kitchen or bar setups?

Yes, we can assist with product selection, layout advice, and supply planning for new setups or refurbishments.

Can I request a product catalogue?

Absolutely! We can send you a digital or printed version of our latest catalogue upon request.

How can I contact your team?

You can reach us via phone, email, or our website contact form. Our friendly team is ready to help.

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