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Shipping Policy

Aitkens offers free delivery through-out New Zealand on all online orders NZ$150.00 and over (excluding GST). For online orders up to NZ$149.99, we charge a minimum fee of NZ$10.00 +GST, however this is calculated on weight, size and volume of the order. If we feel that a specific order needs a shipping charge due to the contents involved or the location of delivery, we reserve the right to impose a nominal shipping charge to cover costs at our discretion.

Free Delivery on online orders NZ$150 and over.

We will endeavour to fill and dispatch all orders received via the secure site within one day of receiving payment for your order, except where the product ordered is not available, in which case you will be notified and will have the option to cancel, vary the order or wait for the product to become available.

Aitkens DOES NOT SHIP OUTSIDE NEW ZEALAND. If you are located outside New Zealand and wish to purchase from us, please contact us and one of our account managers will be in touch with you as soon as possible.

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